Collect what exists
Find the present checklist, visit schedule, supply arrangements, and any recurring complaints before the new walk-through.
Office and facility guide
Switching Commercial Cleaning Companies
Changing cleaning companies is easier when the incoming team receives a clear building map and the outgoing arrangement has a clean end. This guide helps a facility manager organize that handoff.
A useful starting point
Protect the first week
The goal is for staff to arrive to a building that works as expected, even while the cleaning team changes.
Transfer credentials carefully
Plan keys, alarm codes, entry instructions, parking, and a named contact. Revoke old access through your own process.
Name the first fixes
Show the new provider the rooms that have been missed and the standards that matter most to your staff.
Review early visits
Agree how issues are reported and who can approve changes to the scope after service begins.
The details behind the decision
Make the walk-through concrete
Bring a room list, your current cleaning days, the last employee departure, the first arrival, and any restricted work areas. Point out personal desks and papers that should remain untouched. If a floor or window project is needed to reset the building, price it separately from routine cleaning.
Keep the first month legible
After service starts, keep one short list of missed items and changing needs. Review it with the provider rather than passing unrelated comments through several employees. The written scope can then be adjusted with a shared record of what changed.
Print or save
Bring this list to the walk-through
Use your browser's Print command or keep the list on your phone. Mark what applies to your building. The final scope is agreed in writing.
- Current cleaning scope and end date
- Building map and room priorities
- Key, alarm, parking, and access owner
- Supply inventory and storage location
- First service date and opening time
- One contact for feedback and scope changes
Common questions
Before you choose a plan
Do I need a deep clean before recurring service?
Sometimes. A neglected floor, kitchen, or restroom may need a one-time reset. Ask the bidder to separate that work from routine service.
How should I compare the old and new scope?
Use the same room list and visit frequency for each proposal, then compare exclusions and periodic work.
Talk through your building
Start with a walk-through.
Send K's the address, room types, and preferred timing. The team will confirm coverage and discuss a written scope.