If your question isn't here, the fastest answer is a 5-minute phone call. We don't have a chatbot — just real people who answer the phone.
Yes — and we'll send you the certificate of insurance (COI) before you sign anything. We carry general liability, workers' compensation, and employee dishonesty bonding. If a vendor can't show you these documents, that's a red flag.
Yes. We bring everything — products, microfiber cloths, vacuums, mops, the whole kit. If you have specific products you want us to use (sensitive surfaces, allergies, religious requirements), we'll honor that and adjust.
Most quotes go out within 48 hours of the on-site walk-through. The walk-through itself takes about 30 minutes and we can usually schedule it within a few business days of your first call.
No, never. Every person who steps into your facility is a K's Cleaning W-2 employee with a paid background check on file. This is the single biggest difference between us and most national-chain cleaning companies.
East Texas (Longview, Tyler, Hallsville, Marshall, Kilgore, White Oak, Henderson, Gladewater, Mineola, Mount Pleasant, Waskom, Scottsville, Jonesville, Texarkana, and many more towns across the region), the Shreveport, LA area (including Greenwood), and the Hot Springs / Mount Ida corridor in central Arkansas. If your town isn't on the list above, ask anyway. We may already serve your area or be planning to expand into it.
Yes — most of our commercial recurring work is done after hours or before opening. We'll work to whatever schedule causes the least disruption. For churches, we specifically schedule around your worship calendar.
You'll have a regular team that knows your facility, your priorities, and how you like things done. When someone on that team is out (vacation, sick day, training), we send backup who's been trained for your space. We handle the coverage on our end so you don't have to think about scheduling, sick days, or who's coming in tonight. That's our job.
Yes. Common cases: post-construction cleanup, deep commercial kitchen cleaning, VCT floor stripping & waxing, quarterly sanctuary detailing. Pricing is by scope, not by hour.
Not anymore. We've focused fully on commercial, church, and facility cleaning — that's where we do our best work. The one exception is carpet: our Carpet Dr. Rx division still handles carpet cleaning. Give us a call if that's what you need.
Real people, no chatbot, no automated menu. Phone hours Monday–Friday, 9a–4p.
