Frequently Asked Questions
Answers to Frequently Asked Questions
1. Do you offer residential cleaning services in my area?
Yes! We provide professional house cleaning services in Hallsville, Longview, Tyler, and nearby communities. If you're unsure whether we cover your location, just give us a call at 903-331-7858.
2. How do you price your cleaning services?
Our pricing is customized based on the size of your space, the level of cleaning needed (standard, deep, or specialized), and how often you need service. Contact us for a personalized quote.
3. What’s included in a deep cleaning?
Deep cleaning covers areas that don’t always get attention in routine cleanings. This includes:
- Detailed dusting (ceiling fans, baseboards, vents).
- Bathroom & kitchen sanitizing (including sinks, countertops, and appliance exteriors).
- Vacuuming & mopping all floors.
- Extra attention to high-touch areas like light switches and door handles.
- Inside appliance cleaning (upon request).
4. Can I schedule a one-time deep clean?
Yes! Whether it’s for a move, a special occasion, or seasonal cleaning, we offer one-time deep cleaning services for homes and businesses.
5. Do you offer recurring cleaning services?
Absolutely. We provide weekly, bi-weekly, and monthly cleaning to keep your home or office spotless.
6. Are your cleaning products safe for pets and kids?
Yes! We use eco-friendly and non-toxic cleaning products that are safe for children and pets.
7. Do you provide commercial cleaning services?
Yes, we clean offices, medical facilities, retail spaces, warehouses, and more. If your business needs consistent, professional cleaning, we’ve got you covered.
8. What if I need to reschedule or cancel?
Life happens! Just let us know at least 24 hours in advance to avoid cancellation fees.
9. Can I request the same cleaner each time?
We do our best to send the same team for consistency. If scheduling conflicts arise, all our cleaners follow the same high standards of service.
10. What do you bring? Do I need to provide cleaning supplies?
We provide all professional cleaning products and equipment. If you have specific products you prefer, let us know!
11. How do you ensure security when cleaning my home or office?
All team members are background-checked, trained, and uniformed for your peace of mind. We follow strict security protocols, and your property is treated with care.
12. Do you offer move-in/move-out cleaning?
Yes! We help renters, homeowners, and landlords with thorough move-in/move-out cleanings to get spaces looking their best.
13. How often should I schedule a cleaning service?
It depends on your needs. We recommend:
- Weekly for busy households or high-traffic offices.
- Bi-weekly for regular maintenance.
- Monthly for lower-maintenance spaces.
14. Do you offer eco-friendly cleaning options?
Yes! We offer green cleaning with environmentally friendly products—just let us know if you'd like this option!
15. What happens if I’m not happy with my cleaning?
We stand by our work! If something isn’t right, let us know, and we’ll make it right.
16. How do you prevent cross-contamination?
We use color-coded cloths and mop heads for different areas, plus sanitization protocols to keep everything hygienic.
17. What’s the difference between standard cleaning and deep cleaning?
- Standard cleaning covers routine upkeep: dusting, vacuuming, mopping, and wiping surfaces.
- Deep cleaning includes everything in a standard clean plus extra attention to neglected areas like baseboards, inside appliances, and detailed scrubbing.
18. Are your cleaners insured and bonded?
Yes! We are fully licensed, bonded, and insured, so you’re always protected.
19. How do I schedule a cleaning service?
It’s easy! Call us at 903-331-7858, email us at info@kscleaningtx.com, or use our website form.
20. Do you offer discounts or referral programs?
Yes! We often run promotions and offer referral rewards as a thank-you to our customers. Ask us about current offers!
21. Are you insured and bonded?
Yes! K’s Cleaning is a fully legal, insured business with active workers’ comp. We believe in protecting both our team and our clients with the highest standards of professionalism.
Let’s Get Your Space Sparkling! ✨
Whether it’s a one-time deep clean or a recurring service, we’re here to help.
Call 903-331-7858 or schedule your cleaning today!